Software isn’t dying, but it is becoming more honest (www.helenmin.com)
from codeinabox@programming.dev to programming@programming.dev on 15 Mar 10:27
https://programming.dev/post/47235689

#programming

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kibiz0r@midwest.social on 15 Mar 15:21 next collapse

From the title, I expected “AI is killing SaaS, and that’s a good thing”, but it’s mostly about SaaS billing potentially switching from purely seat-based to a mix of seats + a kickback for each instance of valuable <macguffin here> they provide to the customer.

So… kinda misleading, but also I’m not convinced that we are headed that direction, and I’m also not convinced we want to head in that direction.

Their example was software that provides qualified leads. Well, if the vendors get $4k/lead, you can guarantee their criteria for “qualified” is gonna be as loose as they can possibly get away with. (Or, what if their customers are okay with low-quality leads, but they don’t want to pay the same tor both?)

It’s that old chestnut: if a metric is important for the success of your business, then for the love of god do not tie a financial incentive to it.

sukhmel@programming.dev on 15 Mar 15:59 collapse

Title is misleading, as the article is about SaaS:

The real future is likely a hybrid: a base fee that covers the “controllable inputs” (the actual hours and effort) plus an outcome-based “kicker” for the win. This aligns incentives properly. The vendor is protected for their work, but they’re rewarded for the actual result. Everyone wins.